GENERAL QUESTIONS

Will the film festival and Other Israel Democracy Summit be virtual or in person?

All films and events will take place in person, with most of the programs also being made available virtually. In-person screenings will take place November 2 – 9. Virtual streaming dates are November 2 – 12, except for Madrasa (TV Series) which will have an extended streaming window from November 2-16. 

When do tickets go on sale?

Tickets go on sale on October 2, 2023. 

How much do tickets cost for film screenings? Can events sell out?

Individual general admission tickets for virtual and in-person film screenings are available for $18 plus ticketing fees. Opening Night tickets are $40. Closing Night tickets are $21. Some events may be free.

Yes, event tickets (including those for virtual films) are limited and can sell out.

You can see all of the virtual films you have ordered in your Eventive content library here.

Will tickets be available for purchase throughout the week of the festival?

Yes. For most events, tickets will be available from November 2–9. There are a limited number of tickets available for each event.

What’s included in my Opening Night ticket?

Opening Night tickets include a post-film reception at the Marlene Meyerson JCC Manhattan. Additional details to come soon.

Will there be a festival pass available?

Yes. Passes can be purchased here. 5-ticket passes, Full In-person Festival passes, and Full virtual Festival passes are available.

Passes cannot be used for Opening Night or Closing Night events. Limited to one ticket per film. 

Please note not all films will be presented virtually. Virtual films can only be viewed in the US (some films may have additional geographic restrictions, please see individual film pages for more information).

How to use a festival pass:

After purchasing a pass, your pass will be connected to your Eventive account. You can now order tickets by going to our virtual cinema here or our in-person event schedule here (make sure you are logged in to your Eventive account).

To use your pass, select “Tickets” and then choose the payment method ‘Pre-order with “PASS NAME” ($0)’. Our box office team can also assist you, they can be reached at [email protected].

Will there be Q+As with filmmakers?

There will be Q+As for all films. Most filmmakers will be attending in person. Please check individual event listings or our guest page for more information. 

All Q+As will be recorded. Recordings of the Q+As will be available as well on our YouTube channel after the festival concludes.

IN-PERSON EVENTS QUESTIONS

Where will in-person events take place?

In-person events will take place in the auditorium in the Marlene Meyerson JCC Manhattan (334 Amsterdam Ave @ 76th Street, New York, NY 10023).

Will I be able to ask questions during the Q+A?

If you attend in person and filmmakers are in attendance, there will be time for audience questions after a moderated discussion with the filmmakers.

DEMOCRACY SUMMIT QUESTIONS

When will the summit take place?

The two days of the summit are Sunday, November 5 from 11 am – 2 pm and Monday, November 6 from 2 – 5 pm.

Will the summit be in person or virtual?

Both. For those joining in person, the summit will be held at the Marlene Meyerson JCC Manhattan. For those joining virtually, it will be livestreamed through Zoom. 

Will there be breaks?

Between hour-long panels, there will be short 5-10 minute breaks. We encourage attendees to stay for a small reception after the summit ends each day.

Will there be food and drinks?

There will be light snacks and refreshments. 

Will I be able to ask questions during the summit?

We aim to have enough time to allow for audience participation. 

VIRTUAL FESTIVAL QUESTIONS

Can I watch virtual films if I’m located outside the US?

No. Due to screening rights restrictions, streamed films will only be accessible to people located within the US territories. Some films may be limited to certain states. Please check individual film pages for geographic restrictions.

How do I watch films and Q+As online?

Purchasing a ticket will grant you access to stream the film.

Films can be streamed through the Eventive platform throughout the entire week of the festival. Films have a 72-hour viewing window after unlocking (starting) the film. This viewing window cannot be extended. Films will not be available after Nov 12, 11:59 p.m. Please check individual film pages and confirmation emails for exact viewing window restrictions.

Film Q+As will take place after their respective in-person screenings. They will be recorded and posted on our YouTube channel.

How will I receive access to the virtual film?

Films will automatically become available on the Eventive platform on Nov 2, at 10 a.m.

You will receive an email reminder. You will have a limited window to start watching the film (from Nov 2 at 10 a.m. to Nov 12 at 11:59 p.m.). To start watching a film, go to that film page on Eventive and click the “Watch now” button. Once you begin watching a film, you will have a limited amount of hours to complete your viewing (72 hours). This viewing window cannot be extended.

Please check individual film pages and confirmation emails for exact viewing window restrictions.

You can see all of the films you have ordered in your content library here.

How can I watch a film on my TV?

Please check the Eventive FAQ for specific details.

If you have an Apple TV, Chromecast (3rd gen or later), or a smart TV enabled with AirPlay or Chromecast, set your computer, mobile device, or browser to “AirPlay” or “cast” to the TV device. Unlock the program on Eventive Virtual, then set your player window to full-screen using the icon at the lower right.

See our detailed instructions for our dedicated Apple TV and Roku apps below.

Chromecast will work on select Android devices (see instructions above). Chromecast on iOS devices is not compatible with the Eventive platform.

Important note: Due to content protection restrictions, the Screen Mirroring feature on Smart TVs and other devices cannot be used. Many browsers built into Smart TVs and other devices will NOT allow protected content to play.

You can also directly connect a laptop or computer using an HDMI cable by doing the following:

  • Make sure your computer is close enough to your television for the HDMI cable to reach between them safely.
  • Connect one end of the HDMI cable to an available HDMI port on the TV. Take note of the HDMI input number it is being connected to.
  • Plug the other end of the cable into your laptop’s HDMI out port
  • Set the TV to the HDMI input port that the computer is connected to, using the source or display button on your TV remote.
  • If your computer’s display does not automatically appear on your television screen, you may need to have the computer manually detect the display.
  • Windows: Right-click on the desktop > Display Settings > Click “Detect” > Click the “Multiple displays” drop-down box and select “Duplicate these displays”) > Click “Apply.”
  • Mac: Go to the Apple Menu > Choose System Preferences > Choose the “Displays” panel > Hold down the “Option” key to show the “Detect Displays” button (note that it replaces the “Gather Windows” button) > Click on “Detect Displays” while holding down Option to use the function as intended.

Can I share a film streaming link with others?

No. Links to virtual films are only for the individual who purchased a ticket. You may not forward or share the link with others.

Can I virtually watch films after their initial start time?

Yes. Films are available to stream throughout the festival. Once you begin watching a film, you will have a limited window to complete your watch. Please double-check these restrictions on the film page.

Q+As will be recorded so that they are available for those who cannot join them live in person.

I won’t be able to watch the film or join live Q+As during the festival dates. Is there a way for me to still watch the film?No, the films will be available virtually only Nov 2–12. Q+As, however, will be recorded and uploaded to our YouTube channel.